Now posting Meta conversion events from WhatsApp

The WhatsApp agent that answers, closes, and tells Meta who bought

It answers every customer in seconds, follows up the ones who go quiet, and sends the real sale back to Meta. On the number you already have.

  • Your number stays yours
  • Live in days
  • Pricing published
The problem

Your ads get people to message. Then the message sits there.

We read every conversation on a live Lebanese account for three weeks. This is what happens after someone taps the ad.

59%say hello and nothing else
49.7 minbefore a business phone replies
1 in 4wait more than 22 hours

Every one of those conversations was paid for. Meta bills it whether anyone answered or not, and the person who asked has usually bought somewhere else by the time the reply comes.

What we do about it

Answered in 24 seconds. Closed in two minutes.

A real thread from that same account. Price question at 14:02, delivery cost and a location request in the same minute, a pin, a confirmed order, and the sale posted back to Meta with the ad attached. Nobody touched a phone.

Purchase sent to MetaNose Strips Aug 31 · $16 · click id attached
now
0.4 minMedian first reply
85%Answered within 5 min
10 salesClosed with nobody typing

Running live for businesses in retail, aesthetics, pet care and education

Retail
Aesthetics
Pet care
Education
Salons
Pharmacy
What it is

Three things, on the number you already have.

01

It answers

Every message gets a real reply in seconds, in Arabic, English or French, with your prices and your delivery times.

02

It follows up

Someone asks a price and goes quiet. Before the day is out they get one message in the same thread, in their own words.

03

It tells Meta who bought

When a chat becomes a sale, the sale is posted back to Meta with the ad that caused it. Your ads start learning from money.

How it works

Here is each one running on a real account.

01 · It answers

Replies in seconds. In any language they write in.

It is trained on your own past chats, so it already knows your prices, what is in the pack, and how your customers actually phrase things. This thread was answered at 9:15 at night with the owner asleep.

More on the agent
02 · It follows up

The ones who go quiet come back.

Each quiet thread gets one timed message in the customer's own language. It reads the whole conversation first, so someone who already bought or is waiting on you is never touched.

More on follow-up
lumenmarketing.ai/app/recovery
Queue
Follow-up
Reads the thread first
K
+961 7• ••• •61asked the price at 11:40, went quietfires in 2h 14m
Enquiry
N
+961 8• ••• •38"bfakkir w bkhabrak"fires in 4h 02m
Enquiry
D
+961 3• ••• •19address given, owner said Okblocked: already bought
Committed
F
+961 7• ••• •05last message is a question we have not answeredblocked: needs a reply
Attention
A
+961 8• ••• •90لسا مهتم؟
Recovered
lumenmarketing.ai/app/events
Conversions API
Events
TimeEventValueAdStatus
14:04Purchase$16Nose Strips · Aug 31
13:58LeadSubmittedWhitening · Aug 20
13:31Purchase$26Migraine Cap · Aug 22queued · 28 min
12:50Purchase$16Nose Strips · Aug 31cancelled
12:12LeadSubmittedWhitening · Sep 13
46 leads · 7 days 31 purchases · 7 days 2 cancelled, the customer walked away before dispatch
03 · It tells Meta who bought

Meta learns from sales, not from hellos.

Every click-to-WhatsApp ad carries a click id. When the chat becomes a sale, we post a Purchase to Meta with that id and the ad attached. From then on Meta goes looking for buyers, not people who say hello.

More on tracking
And the rest

The parts you notice in the second week.

It writes the order

The moment a chat reaches a confirmed address, the order is drafted in your store with the product, the name, the pin and the price.

It knows when to stop

A voice note, a complaint, an order that already exists. The agent goes quiet and a person takes over with the whole thread attached.

You see all of it

Every conversation, what state it is in, who needs a reply, and which ad they came from. One screen, nothing hidden.

lumenmarketing.ai/app
Last 21 days
Funnel
7d21d90d
671Opened a chat
274Asked something
221Got an answer
orders48Bought
Where they stopped
Opened, said nothing 59%AskedSeriousBought
Median first reply
Agent0.4 min
From the phone49.7 min
A real account

One shop. Three weeks. Nobody typing.

A Lebanese cash-on-delivery shop running Meta ads into WhatsApp. This is its funnel, counted for the first time.

671Chats in 21 days
48Orders
123Threads, zero human
Read the case study

Client details withheld. Every number comes from the live conversation log and the shop's own order sheet.

Try it

Message it yourself. Time the reply.

The agent on the other end is the same one running live accounts. Ask it anything and count the seconds.

How it starts

Live in days. Nothing about your number changes.

01

You apply

A short application. We look at your inbox and your ads and tell you honestly whether this will move the numbers.

02

We connect alongside

Through Meta's official API, next to the WhatsApp Business app you already use. Your number, inbox and history stay on your phone.

03

It learns your business

Trained on your past chats, your prices and your delivery times. Your team keeps replying as they do today. It takes the ones they miss.

Pricing

Published, because nobody else in this market will.

Start wherever you are. The first tier is for businesses that never run an ad and just need their messages handled. Setup is $1,200 on all three, and that is where the agent learns your business.

Agent

$250 / month

For businesses drowning in messages. No ads required.

  • Agent trained on your own chats and prices
  • Answers day and night in Arabic, English or French
  • Handoff to your team on your rules
  • Your number, your inbox, unchanged
  • No ad tracking
Apply
Most take this

Agent + Tracking

$450 / month

For anyone running Meta ads into WhatsApp.

  • Everything in Agent
  • Purchase and Lead events posted to Meta from the thread
  • CRM or GoHighLevel sync with the ad attached
  • Follow-up and recovery in the 24-hour window
  • Monthly cost-per-order reporting
  • Meta message fees passed through at cost
Apply

Full service

$850 / month

We run the ads as well as the chat.

  • Everything in Agent + Tracking
  • We build and run your Meta campaigns
  • Creative and offer testing against real orders
  • Weekly funnel review
  • Direct line, same day
Apply

Not sure which one? Apply and say so. We would rather put you on the cheaper tier that works than the expensive one that does not.

Straight answers

Including the ones that disqualify us.

Do I have to change my WhatsApp provider?

No. We connect alongside whatever you already use. Your number, your inbox and your chat history stay exactly where they are.

I don't run ads. Is this still for me?

Yes. The Agent tier exists for exactly that. Plenty of businesses here simply need messages answered properly and followed up, and we build that on its own. The tracking is there when you are ready for it, not before.

Who is this wrong for?

If you get a handful of messages a week, you do not need us and we will say so. And if you want a bot that closes sales without a human anywhere near it, that is not what we build.

Does it work in Arabic?

Yes. Including Arabic typed in English letters, which is how most people here write.

What is the tracking, in plain terms?

If someone clicks your ad and books three replies later, Meta normally never learns that. We tell it. It then goes looking for more people like the one who booked, instead of more people who just message.

What happens on 1 October?

Meta starts charging for service replies, which have been free since November 2024. In Lebanon that is $0.0091 per message. Every WhatsApp proposal written this year that says replies are free stops being true that day. We pass Meta's fees through at cost.

Nobody gets left on read.

A short application, so we only take accounts we can move. Setup $1,200, then from $250 a month.

Purchase sent to MetaNose Strips Aug 31 · $16 · click id attached
now
Agent closed 3 chatsNo human needed
now