Sales agent
Answers price, delivery, stock and payment the way you would. Learns from your own past chats, not a generic script.
The platform
Answer everyone. Go back for the ones who drifted. Prove what worked. Keep the admin off your team. Take one piece or all four.
Replies in seconds, in the language they wrote in. Your team picks up a warm conversation instead of a cold one.
Answers price, delivery, stock and payment the way you would. Learns from your own past chats, not a generic script.
A voice note, a complaint, an order that already exists. It hands over with the whole thread attached instead of guessing.
Watch only, draft replies for approval, or full automatic. Most businesses start on watch and move when they trust it.
Watch only is the usual startEvery business has a pile of people who asked, hesitated and drifted. You already paid to reach every one of them. This is the part that pays for itself.
Someone asked the price at two and went quiet. At six they get a real message about the thing they actually asked about, in the same thread.
They got to checkout on your store and left. The message arrives on WhatsApp, where people actually read things, not in an inbox they ignore.
Someone who bought two months ago and has not been back. It knows who they are and what they bought.
Someone who said they would order and went quiet is chased in hours. Someone who only asked a price waits longer. The window Meta gives you for ad-started chats is used before it closes, so most of this costs nothing to send.
Meta cannot see what happens after someone opens a chat, so it optimises for people who start conversations instead of people who buy. We read the conversation and tell it the truth.
Sales posted back from inside the thread, tied to the exact ad that caused them. The algorithm stops buying chats and starts buying orders.
Who arrived and said nothing, who asked, who was serious, who ordered. Most owners have never seen this because it lives in a phone.
Price is rarely the real objection. Doubt about whether the product is genuine usually is, and the two need completely different answers.
How fast you answer, and what that is worth. It is usually the largest and least visible lever in the whole funnel.
People asking for a friend, resellers, browsers. Counted separately so your conversion rate is measured against real buyers, and never reported to Meta as anything.
One page, weekly. What came in, what sold, what held people back, and the list of people worth a message today.
The admin that eats a small team's day. Every piece of it reviewable before anything reaches a customer or your store.
When a chat turns into a sale it drafts the order in your store with the product, the address and the agreed price. Someone confirms it in one tap.
Confirmed, dispatched, arriving today. Sent where they will be read, which cuts the refusals that cost you the item and the delivery both.
Cash on delivery businesses almost never collect reviews. The ask goes out at the right moment, to the people who actually received something.
Conversations land in GoHighLevel or your own system with the ad attached, and stages move as the chat moves.
More than one line, or more than one brand. Switch between them and see each on its own, or all of it together.
It stays on the phone it is on now. Your team keeps replying exactly as they do today and nothing about their day changes.
Most accounts begin on watch only. Nothing is sent to your customers, you see your own funnel for the first time, and you turn things on when you want them.
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